Previous incidents
AI Chat provider degraded performance
Resolved Jul 30 at 02:30am HDT
The AI Provider issue has been resolved. It only affected ~3% of messages between 8:14UTC and 9:22UTC.
At the same time we're working on having clear error handling in this case as right now this just duplicates the user message in our chat!
1 previous update
Issue with previews and AI Chat
Resolved Jul 26 at 10:30pm HDT
We identified an issue and implemeted a fix, monitoring...
1 previous update
AI Chat provider issues
Resolved Jul 25 at 04:05am HDT
We're monitoring current Anthropic AI Provider issues and so far Macaly Chat was not affected at all!
We're monitoring and are ready to apply workaround if this changes.
Macaly preview stability issues
Resolved Aug 05 at 05:27am HDT
Macaly previews are stable since Aug 5th!
4 previous updates
AI Provider downtime
Resolved Jul 22 at 09:24am HDT
We switched to a different provider for messages, it should be operational, we're monitoring.
1 previous update
AI Provider downtime
Resolved Jul 20 at 11:36pm HDT
Looks like Anthropic is recovering, we're monitoring
1 previous update
Broad cloud provider issues
Resolved Jun 12 at 11:29am HDT
It seems like both Anthropic and our cloud provider for website previews have recovered! We continue to monitor the situation
3 previous updates
Elevated errors Anthropic AI Provider
Resolved May 27 at 09:56pm HDT
There were no more error for over 10 minutes - looks like the issue is resolved!
2 previous updates
AI Provider capacity issues
Resolved May 25 at 10:50am HDT
Looks like we are back. For now, free messages are limited to just 2 messages after signup, we'll increase this when we get more capacity.
1 previous update