Previous incidents

August 2025
No incidents reported
July 2025
Jul 29, 2025
1 incident

AI Chat provider degraded performance

Degraded

Resolved Jul 30 at 02:30am HDT

The AI Provider issue has been resolved. It only affected ~3% of messages between 8:14UTC and 9:22UTC.

At the same time we're working on having clear error handling in this case as right now this just duplicates the user message in our chat!

1 previous update

Jul 26, 2025
1 incident

Issue with previews and AI Chat

Downtime

Resolved Jul 26 at 10:30pm HDT

We identified an issue and implemeted a fix, monitoring...

1 previous update

Jul 25, 2025
1 incident

AI Chat provider issues

Resolved Jul 25 at 04:05am HDT

We're monitoring current Anthropic AI Provider issues and so far Macaly Chat was not affected at all!

We're monitoring and are ready to apply workaround if this changes.

Jul 23, 2025
1 incident

Macaly preview stability issues

Degraded

Updated Jul 29 at 11:49am HDT

We see the stability improved since the changes made on Friday, we're monitoring the situation

3 previous updates

Jul 22, 2025
1 incident

AI Provider downtime

Downtime

Resolved Jul 22 at 09:24am HDT

We switched to a different provider for messages, it should be operational, we're monitoring.

1 previous update

Jul 20, 2025
1 incident

AI Provider downtime

Downtime

Resolved Jul 20 at 11:36pm HDT

Looks like Anthropic is recovering, we're monitoring

1 previous update

June 2025
Jun 12, 2025
1 incident

Broad cloud provider issues

Downtime

Resolved Jun 12 at 11:29am HDT

It seems like both Anthropic and our cloud provider for website previews have recovered! We continue to monitor the situation

3 previous updates