Incidents | Macaly Incidents reported on status page for Macaly https://status.macaly.com/ en AI Chat capacity issues https://status.macaly.com/incident/881846 Tue, 28 Apr 2026 13:24:00 -0000 https://status.macaly.com/incident/881846#b10ba673c1dd548a8b9f1e89bb35d942729577f8aba9d0b01c9d13cac53f218d We've switched to a different AI provider which should help with the issues, monitoring AI Chat capacity issues https://status.macaly.com/incident/881846 Tue, 28 Apr 2026 13:01:00 -0000 https://status.macaly.com/incident/881846#544187b95966a727663bab25d50565c9225cddb0db4d54c92ea9a4ab92d37ca5 We're currently experiencing issues with AI chat, investigating AI chat increased error rates https://status.macaly.com/incident/880950 Mon, 27 Apr 2026 13:43:00 -0000 https://status.macaly.com/incident/880950#01281bcc7b2f86723057a08259e1fd6b85deec8685c827bea18ad8858753a194 We're seeing recovery of AI Chat AI chat increased error rates https://status.macaly.com/incident/880950 Mon, 27 Apr 2026 12:00:00 -0000 https://status.macaly.com/incident/880950#07c986b0c281ebfe002ea705ec204b3e2ea0cfbed881701ea8c8a2159e090885 We're investigating issues with AI chat - causing "Dead worker for message" errors Blocked error issue in AI Chat https://status.macaly.com/incident/880581 Mon, 27 Apr 2026 07:20:00 -0000 https://status.macaly.com/incident/880581#ab2f7220d9465ffbc92d8a61381e95bcd78657a69f5676574e92da28d8623314 This affected us between 6:30-7:20 UTC. Issue is resolved but we're investigating the cause of this issue We've identified an issue with our preview & agent sandbox provider - they are implementing more safe-guards to prevent similar issue in the future. We've also improved our automated alerting to speed-up our response if something like this happens again. Blocked error issue in AI Chat https://status.macaly.com/incident/880581 Mon, 27 Apr 2026 06:30:00 -0000 https://status.macaly.com/incident/880581#962478d290d345c89f1f2ee61667031b048825daaf69d837d6b4e64d962dff68 Hello, we've experienced an issue causing "403: blocked: team is blocked" in AI chat and chat previews not loading Issues with publishing websites https://status.macaly.com/incident/876531 Tue, 21 Apr 2026 14:18:00 -0000 https://status.macaly.com/incident/876531#31529598993f4b4b981fb199f099ce421e9e39c5fe1146cf5f0cbaee4997ff15 Publishing status is now working correctly Issues with publishing websites https://status.macaly.com/incident/876531 Tue, 21 Apr 2026 14:10:00 -0000 https://status.macaly.com/incident/876531#854f9aeb655012b6335d77a43ddd11d72f111c312a6029fcfc24172422d59f41 Due to an upstream issue, when publishing websites the operation seems to fail. However publishing itself works on the background but the status of publishing is not updated automatically in Macaly. As a workaround, please refresh Macaly to see the publishing status. Publishing issues https://status.macaly.com/incident/875896 Mon, 20 Apr 2026 20:10:00 -0000 https://status.macaly.com/incident/875896#83d23b774b8c1290cd7e10d9fd16a681f0077f778076d99d5eb642d0f383b0a3 We're seeing recovery on our side, publishing starts to work again Publishing issues https://status.macaly.com/incident/875896 Mon, 20 Apr 2026 20:08:00 -0000 https://status.macaly.com/incident/875896#8dff691b19aa8c3b3f2258f7d61eab21882f2b74fd8e903f9a47df7aa29b3b74 We're affected by this upstream provider issue, more details at https://www.vercel-status.com/incidents/mq881xjms6bq Publishing issues https://status.macaly.com/incident/875896 Mon, 20 Apr 2026 19:50:00 -0000 https://status.macaly.com/incident/875896#f02aa0c58ec10870815ac89c7fe72e3adb5a4d667aba950971b8ad81eebf9519 Our hosting provider is currently experiencing issues with publishing websites, investigating AI Chat recovered https://status.macaly.com/ Mon, 13 Apr 2026 02:46:27 +0000 https://status.macaly.com/#7d995416b936a43ba9df2fe63119204ce92cda76c3ffe25150517f599a4b6175 AI Chat recovered AI Chat went down https://status.macaly.com/ Mon, 13 Apr 2026 02:40:35 +0000 https://status.macaly.com/#7d995416b936a43ba9df2fe63119204ce92cda76c3ffe25150517f599a4b6175 AI Chat went down Email notification & OTP issue https://status.macaly.com/incident/868664 Fri, 10 Apr 2026 11:20:00 -0000 https://status.macaly.com/incident/868664#52c72e8f6c804026854ac22c0d571aef554ee0ae0a5fb9eeb36922f928328382 The issue has been resolved by our email provider Email notification & OTP issue https://status.macaly.com/incident/868664 Fri, 10 Apr 2026 11:00:00 -0000 https://status.macaly.com/incident/868664#9aab19be20fb4ece47f867883b18abd2327911aed5a1c3f8f5b7dab896cae95f We're investigating an issue preventing sending emails from generated apps (like notifications on OTP code). AI Chat recovered https://status.macaly.com/ Fri, 10 Apr 2026 02:08:45 +0000 https://status.macaly.com/#062e50c8e16814126c8a43b35b7ee06548ebd67d4dd176b1f3a751de9a950462 AI Chat recovered AI Chat went down https://status.macaly.com/ Fri, 10 Apr 2026 01:58:58 +0000 https://status.macaly.com/#062e50c8e16814126c8a43b35b7ee06548ebd67d4dd176b1f3a751de9a950462 AI Chat went down Published Websites recovered https://status.macaly.com/ Wed, 08 Apr 2026 21:31:38 +0000 https://status.macaly.com/#6a1012bed0126c561a140ec09d1fde220756a745a0aa1a68dfbe0cd9fec6886f Published Websites recovered AI Chat recovered https://status.macaly.com/ Wed, 08 Apr 2026 21:31:33 +0000 https://status.macaly.com/#6d5849c79463c9913a5be68e18dbbb0f93c24e134f644b4ad87768f9f9ce314d AI Chat recovered Published Websites went down https://status.macaly.com/ Wed, 08 Apr 2026 21:21:44 +0000 https://status.macaly.com/#6a1012bed0126c561a140ec09d1fde220756a745a0aa1a68dfbe0cd9fec6886f Published Websites went down AI Chat went down https://status.macaly.com/ Wed, 08 Apr 2026 21:21:28 +0000 https://status.macaly.com/#6d5849c79463c9913a5be68e18dbbb0f93c24e134f644b4ad87768f9f9ce314d AI Chat went down AI Chat recovered https://status.macaly.com/ Wed, 08 Apr 2026 07:28:45 +0000 https://status.macaly.com/#9d761f3f36ff8cc06ee661f652f756cbb09807bed88fa42dfe94c8ec7c55de2d AI Chat recovered AI Chat went down https://status.macaly.com/ Wed, 08 Apr 2026 06:31:41 +0000 https://status.macaly.com/#9d761f3f36ff8cc06ee661f652f756cbb09807bed88fa42dfe94c8ec7c55de2d AI Chat went down Built-in database billing limit issues https://status.macaly.com/incident/866297 Fri, 03 Apr 2026 19:00:00 -0000 https://status.macaly.com/incident/866297#daf088ad204808185706146058f524fafaa804342cf5b54e5ea46fa528b5cf5d All databases are back online. Websites built with Macaly are fully operational and can be edited as usual. We have improved our monitoring to detect and respond to usage limits before they cause any disruption. Built-in database billing limit issues https://status.macaly.com/incident/866297 Fri, 03 Apr 2026 16:11:00 -0000 https://status.macaly.com/incident/866297#e789751358e86c9998d0be908fa83d35df6c102626da5fdb68e5d1bcb66203e9 An unexpected billing limit was reached on our database provider's account (Convex), which caused all databases to be automatically suspended. This resulted in errors on websites built with Macaly and made editing them temporarily unavailable. AI Chat recovered https://status.macaly.com/ Thu, 26 Mar 2026 09:16:37 +0000 https://status.macaly.com/#96ea9309a833d41802219aa99a224848df183250481b5553564464a4d44adb08 AI Chat recovered AI Chat went down https://status.macaly.com/ Thu, 26 Mar 2026 08:59:31 +0000 https://status.macaly.com/#96ea9309a833d41802219aa99a224848df183250481b5553564464a4d44adb08 AI Chat went down AI Chat recovered https://status.macaly.com/ Tue, 24 Mar 2026 11:04:36 +0000 https://status.macaly.com/#6a979a5961af42a6b22d52b818cd94c6d06eb5197ed468d781521b2fa227c1e9 AI Chat recovered AI Chat went down https://status.macaly.com/ Tue, 24 Mar 2026 10:52:36 +0000 https://status.macaly.com/#6a979a5961af42a6b22d52b818cd94c6d06eb5197ed468d781521b2fa227c1e9 AI Chat went down Macaly App sometimes doesn't load correctly https://status.macaly.com/incident/853525 Fri, 20 Mar 2026 10:30:00 -0000 https://status.macaly.com/incident/853525#6afcdb82a512de5abe3d466122f381d845553d665a9ac279367def7b54afd04e Performance has stabilized, we're monitoring Macaly App sometimes doesn't load correctly https://status.macaly.com/incident/853525 Fri, 20 Mar 2026 09:55:00 -0000 https://status.macaly.com/incident/853525#91871533d33c5537cd0a3644393a893ca36affb45b632955db4097718c8480b4 Due to issues with our authentication provider you might see intermittent failures when accessing parts of the app Elevated AI Request Errors https://status.macaly.com/incident/847842 Thu, 12 Mar 2026 16:00:00 -0000 https://status.macaly.com/incident/847842#79d23bee23cca178a0ae2c3c3a05012a47ab6bd440d300c487a7c0911a9f99a0 Error rates have returned to normal and the service appears stable. We’ll continue monitoring closely and are prepared to switch providers if the issue recurs. Elevated AI Request Errors https://status.macaly.com/incident/847842 Thu, 12 Mar 2026 15:42:00 -0000 https://status.macaly.com/incident/847842#dba44cbaf9f7f56eac8f037785fd3b251d59bb9fea3695dab6dea2e43f11b1b3 Some AI requests are currently failing due to an upstream provider issue. We’re monitoring the situation and will share updates as service recovers. Published Websites recovered https://status.macaly.com/ Thu, 05 Mar 2026 01:18:13 +0000 https://status.macaly.com/#ec084edc2eae1b4bc0b60ef9871e2829c95728fcf6bb0c4b48ca5db528784c9d Published Websites recovered Published Websites went down https://status.macaly.com/ Thu, 05 Mar 2026 01:17:00 +0000 https://status.macaly.com/#ec084edc2eae1b4bc0b60ef9871e2829c95728fcf6bb0c4b48ca5db528784c9d Published Websites went down Publishing delays https://status.macaly.com/incident/837917 Mon, 02 Mar 2026 13:00:00 -0000 https://status.macaly.com/incident/837917#c8999baaa21331598a3b7340a5cf234fbb4324079b7d07fd63c9534b0eb8c4b0 A workaround has been implemented by Vercel which should fix the issues with publishing Publishing delays https://status.macaly.com/incident/837917 Mon, 02 Mar 2026 06:06:00 -0000 https://status.macaly.com/incident/837917#6b7175ae3b7b9e16b76c3667342306394cfa23a4c00810a755a8de60db74a0d9 Due to an with our upstream hosting provider, publishing might take longer than usual since this morning (6AM UTC). See more updates: https://www.vercel-status.com/incidents/nt2llc4k0p41 Stock photos downtime https://status.macaly.com/incident/834224 Thu, 26 Feb 2026 17:03:00 -0000 https://status.macaly.com/incident/834224#8665181fa4ea6257ec7a6e0863663c4429d116c011865c198acb24f8b15fcd5f Stock photos are available again. Stock photos downtime https://status.macaly.com/incident/834224 Thu, 26 Feb 2026 14:00:00 -0000 https://status.macaly.com/incident/834224#af7965312fcdba1f10ece06dac84fc5d71af141326dadf5da48443c4b108fec7 Searching for stock photos using Pexels is currently not working, Macaly agent will usually provide an alternative solution Degraded Authentication (Clerk) — Users May Be Logged Out https://status.macaly.com/incident/828924 Thu, 19 Feb 2026 18:46:00 -0000 https://status.macaly.com/incident/828924#60a9a2ce2b241ecb336c78bb0c52e4e5f9bcac27e8d2b42d6b40599d808681c6 Our authentication provider (Clerk) has resolved the issue. Authentication and related endpoint access should now be functioning normally. Degraded Authentication (Clerk) — Users May Be Logged Out https://status.macaly.com/incident/828924 Thu, 19 Feb 2026 16:36:00 -0000 https://status.macaly.com/incident/828924#cd5ddce749edb2861adcbe6a90d9b2d57c0903eca3a738d687fcc2bcfbf6d551 We’re investigating degraded service caused by an issue with our authentication provider (Clerk). As a result, some users may be logged out unexpectedly, see sign-in prompts more often, or experience intermittent failures when accessing parts of the app. Some API requests/endpoints may return errors if authentication cannot be validated. We’re monitoring Clerk and our internal systems and will share updates as we learn more. Macaly got stuck when responding to messages in some projects https://status.macaly.com/incident/805003 Thu, 15 Jan 2026 09:31:00 -0000 https://status.macaly.com/incident/805003#c0458df32159266bdfa619ff2ea80b19b8aa42ebe7b9fbdd1dd8143d82581e4e The issue has been fixed. Macaly got stuck when responding to messages in some projects https://status.macaly.com/incident/805003 Thu, 15 Jan 2026 01:19:00 -0000 https://status.macaly.com/incident/805003#f0dd2e888de77ece80d478eb7e5c88e9570f134ea0e22a55e158d41ed4b69ea1 There was a bug in Macaly that caused issues with handling memory for longer conversations, causing Macaly to get stuck when responding. Macaly Platform Downtime https://status.macaly.com/incident/780533 Fri, 05 Dec 2025 09:13:00 -0000 https://status.macaly.com/incident/780533#e7fe67047000eaf6708d8cfc7a0e63f6b8e17c33c9e3aab31d92b1cf0438f178 Looks like the root cause at Cloudflare is now fixed, we're monitoring stability of Macaly now Macaly Platform Downtime https://status.macaly.com/incident/780533 Fri, 05 Dec 2025 09:02:00 -0000 https://status.macaly.com/incident/780533#b0b22032862d3f70eaf9c2d65d9227cc00649df7c6cf70a4eefeaf8603db30c3 Clerk (login/authentication), Cloudflare (macaly previews) and Crisp (live chat) are currently experiencing issues, we're investigating Previews not loading and other network issues https://status.macaly.com/incident/768841 Tue, 18 Nov 2025 14:47:00 -0000 https://status.macaly.com/incident/768841#65e34274b258b65136b2a731338333bce1c8c0d128e91007a4fbd3526afcfe97 The disruption ended, previews and other affected parts are online now Previews not loading and other network issues https://status.macaly.com/incident/768841 Tue, 18 Nov 2025 12:32:00 -0000 https://status.macaly.com/incident/768841#6452bc45779ca331aad00554eca73717c46f872741332bdecd8a6baf467739bb The issues with Macaly previews re-occured since ~12:30 - preview of websites might still not load Previews not loading and other network issues https://status.macaly.com/incident/768841 Tue, 18 Nov 2025 12:16:00 -0000 https://status.macaly.com/incident/768841#00e039928e343f003ec79618582ce3bfaec657bdd2f042792bd74bf298efdd3a Looks like Macaly is no longer affected by the network issues, we're still monitoring the situation Previews not loading and other network issues https://status.macaly.com/incident/768841 Tue, 18 Nov 2025 11:55:00 -0000 https://status.macaly.com/incident/768841#c31f4d10a73b496961d1fdc3009849ed0c404aba212e7b0d77b6ce28b1baaf0b Cloudflare has been experiencing global issues, which is affecting some parts of Macaly: • Website previews may not load in some cases (this does not affect published websites) • Some image assets, such as chat screenshots, may fail to load • Analytics data may not load consistently We’re monitoring the situation. Unable to publish websites https://status.macaly.com/incident/748043 Tue, 21 Oct 2025 00:04:00 -0000 https://status.macaly.com/incident/748043#b59b61fae57019a5e09a6b53ed7eec1293c4cce86028be0cc327be6c40b9fa00 Issue has been resolved Unable to publish websites https://status.macaly.com/incident/748043 Mon, 20 Oct 2025 20:00:00 -0000 https://status.macaly.com/incident/748043#4d03d05c3bb1589f60bf4063cad93460df24f490d7b7c59f38b11792fef14b2c Publishing new websites was failing on Oct 20, 2025 - 20:00 UTC - we were affected by the ongoing provider downtime Deployment authentication issue https://status.macaly.com/incident/728541 Mon, 22 Sep 2025 09:48:00 -0000 https://status.macaly.com/incident/728541#60f3bba9870d76e233193c4233f3bc1635ab4fc4e4b1779a889d52683dd33621 The deployment authentication issue is now fixed. We're working on fixing the issue retrospectively for all the affected websites. Deployment authentication issue https://status.macaly.com/incident/728541 Mon, 22 Sep 2025 08:42:00 -0000 https://status.macaly.com/incident/728541#119b3e27df5284138cd8e4068983622a33c42e658799bfc4c4bb71ec7ef78378 When you deploy a new project, it's not public by default and requires Vercel authorization. This can be fixed by changing the deployment domain. We're working on a fix Broad cloud provider issues https://status.macaly.com/incident/601906 Thu, 12 Jun 2025 20:29:00 -0000 https://status.macaly.com/incident/601906#5ea4a16e9105bcaa736a317954631c43a71f807e51eb8b383190b4a5f1a614e8 It seems like both Anthropic and our cloud provider for website previews have recovered! We continue to monitor the situation Broad cloud provider issues https://status.macaly.com/incident/601906 Thu, 12 Jun 2025 20:05:00 -0000 https://status.macaly.com/incident/601906#ac2f50f30c3abf98dc314f412f90eaee5464a5d0b9f10d9a7377b939f73d1910 Anthropic is still affected and chat preview doesn't load - we're investigating possible workarounds. Sorry for the inconvenience! Broad cloud provider issues https://status.macaly.com/incident/601906 Thu, 12 Jun 2025 19:16:00 -0000 https://status.macaly.com/incident/601906#0f0fff5ff28e126e9dd87bc5191b9f26bf15964338f168132600570bcc468d3e Our AI provider (Anthropic) is affected our as well - sending messages will not work right now! We don't charge for failed messages. Sorry for the inconvenience Broad cloud provider issues https://status.macaly.com/incident/601906 Thu, 12 Jun 2025 18:40:00 -0000 https://status.macaly.com/incident/601906#6628e467d0cc7025af342640b8866713ce27165bd24fed52e70fa5554b07a8d1 There is a global internet / cloud provider issues including Cloudflare which affects our sandbox provider - this can prevent your websites to load inside Macaly (right side when chatting with macaly on desktop / preview tab on mobile). We're investigating. Published websites should not be affected as far as we know.