Incidents reported on status page for Macaly https://status.macaly.com/ en https://status.macaly.com/incident/653643 Wed, 30 Jul 2025 11:30:00 -0000 https://status.macaly.com/incident/653643#b0cc1a53601cfc3a6c977a27c5dea86a32cc769c542b0715bf7ea452a7a49816 The AI Provider issue has been resolved. It only affected ~3% of messages between 8:14UTC and 9:22UTC. At the same time we're working on having clear error handling in this case as right now this just duplicates the user message in our chat! https://status.macaly.com/incident/653643 Wed, 30 Jul 2025 08:20:00 -0000 https://status.macaly.com/incident/653643#abc186d708d13d2d4f321cdfc3bf4308927b2679d4c4d9974cfb22d4d8059987 We're seeing small number of messages fail to get processed by our AI Provider, investigating... https://status.macaly.com/incident/625575 Tue, 29 Jul 2025 20:49:00 -0000 https://status.macaly.com/incident/625575#d171a296bc69011b7e2c809496700c663be09b540c095c1a8e2763198f37208c We see the stability improved since the changes made on Friday, we're monitoring the situation https://status.macaly.com/ Sun, 27 Jul 2025 07:32:13 +0000 https://status.macaly.com/#9ef8cfdff2eb049bbf58a4270cf968a98d532d724ee105e7c656b01a398ec64e Macaly Previews recovered https://status.macaly.com/incident/626529 Sun, 27 Jul 2025 07:30:00 -0000 https://status.macaly.com/incident/626529#9e2d33720d464782ed1fd20a0f48317d442eb88b43643fa4bc9800440f5d4108 We identified an issue and implemeted a fix, monitoring... https://status.macaly.com/incident/626529 Sun, 27 Jul 2025 07:30:00 -0000 https://status.macaly.com/incident/626529#9e2d33720d464782ed1fd20a0f48317d442eb88b43643fa4bc9800440f5d4108 We identified an issue and implemeted a fix, monitoring... https://status.macaly.com/ Sun, 27 Jul 2025 07:22:35 +0000 https://status.macaly.com/#9ef8cfdff2eb049bbf58a4270cf968a98d532d724ee105e7c656b01a398ec64e Macaly Previews went down https://status.macaly.com/incident/626529 Sun, 27 Jul 2025 07:17:00 -0000 https://status.macaly.com/incident/626529#ea3c38b9240234a6a550295eccef35ded25b96a024bd9b4d8ccf85b42726cf29 Hey we're currently seeing an issue with our Chat and previews, investigating https://status.macaly.com/incident/626529 Sun, 27 Jul 2025 07:17:00 -0000 https://status.macaly.com/incident/626529#ea3c38b9240234a6a550295eccef35ded25b96a024bd9b4d8ccf85b42726cf29 Hey we're currently seeing an issue with our Chat and previews, investigating https://status.macaly.com/ Fri, 25 Jul 2025 14:50:52 +0000 https://status.macaly.com/#cb7836a089718659244d8fe4db312b813594802e55c1d3774a57c2de26fa9514 AI Chat recovered https://status.macaly.com/ Fri, 25 Jul 2025 14:29:56 +0000 https://status.macaly.com/#cb7836a089718659244d8fe4db312b813594802e55c1d3774a57c2de26fa9514 AI Chat went down https://status.macaly.com/incident/625575 Fri, 25 Jul 2025 14:28:00 -0000 https://status.macaly.com/incident/625575#83f9797a3119bf88ecc64aace64c1eefefd7ddf5b8deeba7938ad132562b2617 Today, we implemented several improvements to our Previews to improve the stability. We continue to monitor the situation. https://status.macaly.com/ Fri, 25 Jul 2025 13:20:52 +0000 https://status.macaly.com/#7d6df5d737a9f59c141ddf6fce4d0bdb2f4bc1ed20759acd36df6e7a78c9541c AI Chat recovered https://status.macaly.com/incident/625698 Fri, 25 Jul 2025 13:05:00 -0000 https://status.macaly.com/incident/625698#a5a2f37db5a770075fcd78db7f76856aeaa819fabbec31a7b067a9a747c06343 We're monitoring current Anthropic AI Provider issues and so far Macaly Chat was not affected at all! We're monitoring and are ready to apply workaround if this changes. https://status.macaly.com/ Fri, 25 Jul 2025 12:58:47 +0000 https://status.macaly.com/#7d6df5d737a9f59c141ddf6fce4d0bdb2f4bc1ed20759acd36df6e7a78c9541c AI Chat went down https://status.macaly.com/incident/625575 Fri, 25 Jul 2025 07:48:00 -0000 https://status.macaly.com/incident/625575#3e829597e70db752c193f845efebd082ae9f1a4b67c1ece0d263fcce0a0e7799 We are working with the preview sandbox provider on improving the situation, sorry for the inconvenience! https://status.macaly.com/incident/625575 Thu, 24 Jul 2025 07:47:00 -0000 https://status.macaly.com/incident/625575#365d7d71dacf5663363203a9fb0f7f4ff11b4081fb4298994e0de6b48553a542 We are investigating elevated issues with the previews (right side of macaly) where it takes several minutes to load or time out with a server error for some of our users. This doesn't affect published websites, but can be frustrating when doing changes. https://status.macaly.com/ Wed, 23 Jul 2025 19:40:13 +0000 https://status.macaly.com/#64d8f0c84152d606e162ffc6ad0629957dc3cfdbb11cf58abedac8afa00c9726 AI Chat recovered https://status.macaly.com/ Wed, 23 Jul 2025 19:23:16 +0000 https://status.macaly.com/#64d8f0c84152d606e162ffc6ad0629957dc3cfdbb11cf58abedac8afa00c9726 AI Chat went down https://status.macaly.com/ Wed, 23 Jul 2025 13:23:10 +0000 https://status.macaly.com/#a1275ce5700be4d8582c04dac9cc314bbf1c0775b93f10ab23f183ecd6630a4c AI Chat recovered https://status.macaly.com/ Wed, 23 Jul 2025 13:14:35 +0000 https://status.macaly.com/#a1275ce5700be4d8582c04dac9cc314bbf1c0775b93f10ab23f183ecd6630a4c AI Chat went down https://status.macaly.com/ Tue, 22 Jul 2025 18:39:25 +0000 https://status.macaly.com/#365cbd2f9c653bb52abdfa988f6b9d22995b93f763cd083b158d6f71790526c8 AI Chat recovered https://status.macaly.com/incident/624018 Tue, 22 Jul 2025 18:24:00 -0000 https://status.macaly.com/incident/624018#94b692165322a4b93bc03d3c1c97d6dbeb8df1881def474869b4b73d8a965cdc We switched to a different provider for messages, it should be operational, we're monitoring. https://status.macaly.com/incident/624018 Tue, 22 Jul 2025 18:00:00 -0000 https://status.macaly.com/incident/624018#610a0841a0bc1368380bb4e702d8f462710022f504a4177eba6ce46b0bd69767 Anthropic API is currently down, we're investigating possible workarounds, sorry for the inconvenience! https://status.macaly.com/ Tue, 22 Jul 2025 17:58:49 +0000 https://status.macaly.com/#365cbd2f9c653bb52abdfa988f6b9d22995b93f763cd083b158d6f71790526c8 AI Chat went down https://status.macaly.com/ Mon, 21 Jul 2025 08:52:18 +0000 https://status.macaly.com/#653e1baa95ea839632be671f8935fbe81506b6c3c40a087a1eacdeadff9def0c AI Chat recovered https://status.macaly.com/incident/623160 Mon, 21 Jul 2025 08:36:00 -0000 https://status.macaly.com/incident/623160#9df7b57d14f26011a86fb15ce88364872a4b3e55d20ea1d5787e1923e6a2c8bb Looks like Anthropic is recovering, we're monitoring https://status.macaly.com/incident/623160 Mon, 21 Jul 2025 07:30:00 -0000 https://status.macaly.com/incident/623160#9028a18c778a95b613be04019fe0325948959d384349830479b27ec8978b2bf1 Our AI provider is experiencing issues, sending messages is not working right now. https://status.macaly.com/ Mon, 21 Jul 2025 07:07:33 +0000 https://status.macaly.com/#653e1baa95ea839632be671f8935fbe81506b6c3c40a087a1eacdeadff9def0c AI Chat went down https://status.macaly.com/ Thu, 17 Jul 2025 21:20:15 +0000 https://status.macaly.com/#e2008fdaa2bc80552c4e930b30541cca83abf837224094457dab05bd7998a538 AI Chat recovered https://status.macaly.com/ Thu, 17 Jul 2025 20:59:58 +0000 https://status.macaly.com/#e2008fdaa2bc80552c4e930b30541cca83abf837224094457dab05bd7998a538 AI Chat went down https://status.macaly.com/ Fri, 11 Jul 2025 14:36:31 +0000 https://status.macaly.com/#4281ed6f81a21811d16e30100a02c2f0c5b89d3e7f7506c64aec9b7ac30fcf49 AI Chat recovered https://status.macaly.com/ Fri, 11 Jul 2025 14:27:20 +0000 https://status.macaly.com/#4281ed6f81a21811d16e30100a02c2f0c5b89d3e7f7506c64aec9b7ac30fcf49 AI Chat went down https://status.macaly.com/ Thu, 03 Jul 2025 17:08:51 +0000 https://status.macaly.com/#be12caca479490c5e74c10ee7db0fcdf45394aa82d425591457525c4c219d054 AI Chat recovered https://status.macaly.com/ Thu, 03 Jul 2025 16:40:54 +0000 https://status.macaly.com/#be12caca479490c5e74c10ee7db0fcdf45394aa82d425591457525c4c219d054 AI Chat went down https://status.macaly.com/ Wed, 25 Jun 2025 12:54:58 +0000 https://status.macaly.com/#4cf7c52249b56976b542e048970cc4ca2efd7ed8f85b8b59d9dc0a11bbd65f05 Macaly Previews recovered https://status.macaly.com/ Wed, 25 Jun 2025 12:47:29 +0000 https://status.macaly.com/#4cf7c52249b56976b542e048970cc4ca2efd7ed8f85b8b59d9dc0a11bbd65f05 Macaly Previews went down https://status.macaly.com/ Fri, 13 Jun 2025 20:34:33 +0000 https://status.macaly.com/#0b4ae33894d7d7457d370c9cffa0be12a439b5f0a05a3e362c9d68d4780cac86 Macaly Previews recovered https://status.macaly.com/ Fri, 13 Jun 2025 20:33:47 +0000 https://status.macaly.com/#0b4ae33894d7d7457d370c9cffa0be12a439b5f0a05a3e362c9d68d4780cac86 Macaly Previews went down https://status.macaly.com/incident/601906 Thu, 12 Jun 2025 20:29:00 -0000 https://status.macaly.com/incident/601906#5ea4a16e9105bcaa736a317954631c43a71f807e51eb8b383190b4a5f1a614e8 It seems like both Anthropic and our cloud provider for website previews have recovered! We continue to monitor the situation https://status.macaly.com/incident/601906 Thu, 12 Jun 2025 20:29:00 -0000 https://status.macaly.com/incident/601906#5ea4a16e9105bcaa736a317954631c43a71f807e51eb8b383190b4a5f1a614e8 It seems like both Anthropic and our cloud provider for website previews have recovered! We continue to monitor the situation https://status.macaly.com/incident/601906 Thu, 12 Jun 2025 20:29:00 -0000 https://status.macaly.com/incident/601906#5ea4a16e9105bcaa736a317954631c43a71f807e51eb8b383190b4a5f1a614e8 It seems like both Anthropic and our cloud provider for website previews have recovered! We continue to monitor the situation https://status.macaly.com/ Thu, 12 Jun 2025 20:22:54 +0000 https://status.macaly.com/#d4a4aebb2dfeb9863e4170cbb1e18e622888ec9023478f016c55549c5ba1b9db AI Chat recovered https://status.macaly.com/incident/601906 Thu, 12 Jun 2025 20:05:00 -0000 https://status.macaly.com/incident/601906#ac2f50f30c3abf98dc314f412f90eaee5464a5d0b9f10d9a7377b939f73d1910 Anthropic is still affected and chat preview doesn't load - we're investigating possible workarounds. Sorry for the inconvenience! https://status.macaly.com/incident/601906 Thu, 12 Jun 2025 20:05:00 -0000 https://status.macaly.com/incident/601906#ac2f50f30c3abf98dc314f412f90eaee5464a5d0b9f10d9a7377b939f73d1910 Anthropic is still affected and chat preview doesn't load - we're investigating possible workarounds. Sorry for the inconvenience! https://status.macaly.com/incident/601906 Thu, 12 Jun 2025 20:05:00 -0000 https://status.macaly.com/incident/601906#ac2f50f30c3abf98dc314f412f90eaee5464a5d0b9f10d9a7377b939f73d1910 Anthropic is still affected and chat preview doesn't load - we're investigating possible workarounds. Sorry for the inconvenience! https://status.macaly.com/incident/601906 Thu, 12 Jun 2025 19:16:00 -0000 https://status.macaly.com/incident/601906#0f0fff5ff28e126e9dd87bc5191b9f26bf15964338f168132600570bcc468d3e Our AI provider (Anthropic) is affected our as well - sending messages will not work right now! We don't charge for failed messages. Sorry for the inconvenience https://status.macaly.com/incident/601906 Thu, 12 Jun 2025 19:16:00 -0000 https://status.macaly.com/incident/601906#0f0fff5ff28e126e9dd87bc5191b9f26bf15964338f168132600570bcc468d3e Our AI provider (Anthropic) is affected our as well - sending messages will not work right now! We don't charge for failed messages. Sorry for the inconvenience https://status.macaly.com/incident/601906 Thu, 12 Jun 2025 19:16:00 -0000 https://status.macaly.com/incident/601906#0f0fff5ff28e126e9dd87bc5191b9f26bf15964338f168132600570bcc468d3e Our AI provider (Anthropic) is affected our as well - sending messages will not work right now! We don't charge for failed messages. Sorry for the inconvenience https://status.macaly.com/ Thu, 12 Jun 2025 19:13:30 +0000 https://status.macaly.com/#d4a4aebb2dfeb9863e4170cbb1e18e622888ec9023478f016c55549c5ba1b9db AI Chat went down https://status.macaly.com/incident/601906 Thu, 12 Jun 2025 18:40:00 -0000 https://status.macaly.com/incident/601906#6628e467d0cc7025af342640b8866713ce27165bd24fed52e70fa5554b07a8d1 There is a global internet / cloud provider issues including Cloudflare which affects our sandbox provider - this can prevent your websites to load inside Macaly (right side when chatting with macaly on desktop / preview tab on mobile). We're investigating. Published websites should not be affected as far as we know. https://status.macaly.com/incident/601906 Thu, 12 Jun 2025 18:40:00 -0000 https://status.macaly.com/incident/601906#6628e467d0cc7025af342640b8866713ce27165bd24fed52e70fa5554b07a8d1 There is a global internet / cloud provider issues including Cloudflare which affects our sandbox provider - this can prevent your websites to load inside Macaly (right side when chatting with macaly on desktop / preview tab on mobile). We're investigating. Published websites should not be affected as far as we know. https://status.macaly.com/incident/601906 Thu, 12 Jun 2025 18:40:00 -0000 https://status.macaly.com/incident/601906#6628e467d0cc7025af342640b8866713ce27165bd24fed52e70fa5554b07a8d1 There is a global internet / cloud provider issues including Cloudflare which affects our sandbox provider - this can prevent your websites to load inside Macaly (right side when chatting with macaly on desktop / preview tab on mobile). We're investigating. Published websites should not be affected as far as we know. https://status.macaly.com/ Mon, 02 Jun 2025 13:05:09 +0000 https://status.macaly.com/#f811cdd80683d238b47e52d07cce50ec29aa024b9d7dc0d6f511729196de2446 AI Chat recovered https://status.macaly.com/ Mon, 02 Jun 2025 13:02:12 +0000 https://status.macaly.com/#f811cdd80683d238b47e52d07cce50ec29aa024b9d7dc0d6f511729196de2446 AI Chat went down https://status.macaly.com/incident/582557 Wed, 28 May 2025 06:56:00 -0000 https://status.macaly.com/incident/582557#635bb4ebd6057f4aa335caa40af55818ade2837eb63c0373f31b34189087ed88 There were no more error for over 10 minutes - looks like the issue is resolved! https://status.macaly.com/incident/582557 Wed, 28 May 2025 06:44:00 -0000 https://status.macaly.com/incident/582557#b0814eaa5bc2c9b8f55fd8e4e7c140c5067765ad9435277afbc719a9d45e2ee2 Looks like the AI provider (Anthropic) got more stable now, Macaly should work better now, we're monitoring! https://status.macaly.com/ Wed, 28 May 2025 06:41:19 +0000 https://status.macaly.com/#9fb6f4ccce46f81de01c4f463734203328437e24ab939c1887ec639e875120f0 AI Chat recovered https://status.macaly.com/incident/582557 Wed, 28 May 2025 06:32:00 -0000 https://status.macaly.com/incident/582557#840375845957cad0e94ed89af8495cd7a502f7cfd3439338323e3bbb85fc80cf There are issues with Anthropic provider - chatting with Macaly might fail right now. We're monitoring the situation https://status.macaly.com/ Wed, 28 May 2025 06:18:35 +0000 https://status.macaly.com/#9fb6f4ccce46f81de01c4f463734203328437e24ab939c1887ec639e875120f0 AI Chat went down https://status.macaly.com/incident/579507 Sun, 25 May 2025 19:50:00 -0000 https://status.macaly.com/incident/579507#b177b272919473128803ac20b3f1d2487b8ef1c0c36eb5a4e1673604d219777f Looks like we are back. For now, free messages are limited to just 2 messages after signup, we'll increase this when we get more capacity. https://status.macaly.com/incident/579507 Sun, 25 May 2025 19:23:00 -0000 https://status.macaly.com/incident/579507#42f113a754384b51326182b128385adc5f724450e6d01bb2b0d294fd0b65db36 Some chat messages failed to process due to hitting our Anthropic API capacity - mostly between 19:23-19:25 UTC. We made a workaround that should fix this and are monitoring the situation!