Incidents | Macaly Incidents reported on status page for Macaly https://status.macaly.com/ en AI Chat recovered https://status.macaly.com/ Mon, 08 Dec 2025 09:56:56 +0000 https://status.macaly.com/#f68e8c58fc5d9a4e47883b8403634bd52b6b1a1575f7572569256d94d13b3034 AI Chat recovered AI Chat went down https://status.macaly.com/ Mon, 08 Dec 2025 09:44:51 +0000 https://status.macaly.com/#f68e8c58fc5d9a4e47883b8403634bd52b6b1a1575f7572569256d94d13b3034 AI Chat went down Macaly Platform Downtime https://status.macaly.com/incident/780533 Fri, 05 Dec 2025 09:13:00 -0000 https://status.macaly.com/incident/780533#e7fe67047000eaf6708d8cfc7a0e63f6b8e17c33c9e3aab31d92b1cf0438f178 Looks like the root cause at Cloudflare is now fixed, we're monitoring stability of Macaly now Macaly Platform Downtime https://status.macaly.com/incident/780533 Fri, 05 Dec 2025 09:13:00 -0000 https://status.macaly.com/incident/780533#e7fe67047000eaf6708d8cfc7a0e63f6b8e17c33c9e3aab31d92b1cf0438f178 Looks like the root cause at Cloudflare is now fixed, we're monitoring stability of Macaly now Macaly Platform Downtime https://status.macaly.com/incident/780533 Fri, 05 Dec 2025 09:13:00 -0000 https://status.macaly.com/incident/780533#e7fe67047000eaf6708d8cfc7a0e63f6b8e17c33c9e3aab31d92b1cf0438f178 Looks like the root cause at Cloudflare is now fixed, we're monitoring stability of Macaly now Macaly Platform Downtime https://status.macaly.com/incident/780533 Fri, 05 Dec 2025 09:02:00 -0000 https://status.macaly.com/incident/780533#b0b22032862d3f70eaf9c2d65d9227cc00649df7c6cf70a4eefeaf8603db30c3 Clerk (login/authentication), Cloudflare (macaly previews) and Crisp (live chat) are currently experiencing issues, we're investigating Macaly Platform Downtime https://status.macaly.com/incident/780533 Fri, 05 Dec 2025 09:02:00 -0000 https://status.macaly.com/incident/780533#b0b22032862d3f70eaf9c2d65d9227cc00649df7c6cf70a4eefeaf8603db30c3 Clerk (login/authentication), Cloudflare (macaly previews) and Crisp (live chat) are currently experiencing issues, we're investigating Macaly Platform Downtime https://status.macaly.com/incident/780533 Fri, 05 Dec 2025 09:02:00 -0000 https://status.macaly.com/incident/780533#b0b22032862d3f70eaf9c2d65d9227cc00649df7c6cf70a4eefeaf8603db30c3 Clerk (login/authentication), Cloudflare (macaly previews) and Crisp (live chat) are currently experiencing issues, we're investigating Previews not loading and other network issues https://status.macaly.com/incident/768841 Tue, 18 Nov 2025 14:47:00 -0000 https://status.macaly.com/incident/768841#65e34274b258b65136b2a731338333bce1c8c0d128e91007a4fbd3526afcfe97 The disruption ended, previews and other affected parts are online now Previews not loading and other network issues https://status.macaly.com/incident/768841 Tue, 18 Nov 2025 14:47:00 -0000 https://status.macaly.com/incident/768841#65e34274b258b65136b2a731338333bce1c8c0d128e91007a4fbd3526afcfe97 The disruption ended, previews and other affected parts are online now Previews not loading and other network issues https://status.macaly.com/incident/768841 Tue, 18 Nov 2025 12:32:00 -0000 https://status.macaly.com/incident/768841#6452bc45779ca331aad00554eca73717c46f872741332bdecd8a6baf467739bb The issues with Macaly previews re-occured since ~12:30 - preview of websites might still not load Previews not loading and other network issues https://status.macaly.com/incident/768841 Tue, 18 Nov 2025 12:32:00 -0000 https://status.macaly.com/incident/768841#6452bc45779ca331aad00554eca73717c46f872741332bdecd8a6baf467739bb The issues with Macaly previews re-occured since ~12:30 - preview of websites might still not load Previews not loading and other network issues https://status.macaly.com/incident/768841 Tue, 18 Nov 2025 12:16:00 -0000 https://status.macaly.com/incident/768841#00e039928e343f003ec79618582ce3bfaec657bdd2f042792bd74bf298efdd3a Looks like Macaly is no longer affected by the network issues, we're still monitoring the situation Previews not loading and other network issues https://status.macaly.com/incident/768841 Tue, 18 Nov 2025 12:16:00 -0000 https://status.macaly.com/incident/768841#00e039928e343f003ec79618582ce3bfaec657bdd2f042792bd74bf298efdd3a Looks like Macaly is no longer affected by the network issues, we're still monitoring the situation Previews not loading and other network issues https://status.macaly.com/incident/768841 Tue, 18 Nov 2025 11:55:00 -0000 https://status.macaly.com/incident/768841#c31f4d10a73b496961d1fdc3009849ed0c404aba212e7b0d77b6ce28b1baaf0b Cloudflare has been experiencing global issues, which is affecting some parts of Macaly: • Website previews may not load in some cases (this does not affect published websites) • Some image assets, such as chat screenshots, may fail to load • Analytics data may not load consistently We’re monitoring the situation. Previews not loading and other network issues https://status.macaly.com/incident/768841 Tue, 18 Nov 2025 11:55:00 -0000 https://status.macaly.com/incident/768841#c31f4d10a73b496961d1fdc3009849ed0c404aba212e7b0d77b6ce28b1baaf0b Cloudflare has been experiencing global issues, which is affecting some parts of Macaly: • Website previews may not load in some cases (this does not affect published websites) • Some image assets, such as chat screenshots, may fail to load • Analytics data may not load consistently We’re monitoring the situation. AI Chat recovered https://status.macaly.com/ Wed, 12 Nov 2025 18:53:04 +0000 https://status.macaly.com/#aa08d5dc2a8d7a362062154ff67a8f6a7e017dca44ae76cbabd49a593fc2c280 AI Chat recovered AI Chat went down https://status.macaly.com/ Wed, 12 Nov 2025 18:46:44 +0000 https://status.macaly.com/#aa08d5dc2a8d7a362062154ff67a8f6a7e017dca44ae76cbabd49a593fc2c280 AI Chat went down AI Chat recovered https://status.macaly.com/ Tue, 11 Nov 2025 18:34:44 +0000 https://status.macaly.com/#475a1410377cfdb2513dbb8d56e43cf17529b17d198bfb8023339803b0c0ccdf AI Chat recovered AI Chat went down https://status.macaly.com/ Tue, 11 Nov 2025 18:17:36 +0000 https://status.macaly.com/#475a1410377cfdb2513dbb8d56e43cf17529b17d198bfb8023339803b0c0ccdf AI Chat went down AI Chat recovered https://status.macaly.com/ Thu, 06 Nov 2025 12:04:54 +0000 https://status.macaly.com/#4cae984dee4e0dc775fcda5ef735972ee2956a7a5af71ee39b8b3506638bd1bf AI Chat recovered AI Chat went down https://status.macaly.com/ Thu, 06 Nov 2025 11:57:59 +0000 https://status.macaly.com/#4cae984dee4e0dc775fcda5ef735972ee2956a7a5af71ee39b8b3506638bd1bf AI Chat went down AI Chat recovered https://status.macaly.com/ Mon, 27 Oct 2025 12:23:54 +0000 https://status.macaly.com/#9b525e0ac646eb966d77d4deca76923b740ce0d65d151b863e56b98aa8800cdf AI Chat recovered AI Chat went down https://status.macaly.com/ Mon, 27 Oct 2025 12:08:19 +0000 https://status.macaly.com/#9b525e0ac646eb966d77d4deca76923b740ce0d65d151b863e56b98aa8800cdf AI Chat went down Unable to publish websites https://status.macaly.com/incident/748043 Tue, 21 Oct 2025 00:04:00 -0000 https://status.macaly.com/incident/748043#b59b61fae57019a5e09a6b53ed7eec1293c4cce86028be0cc327be6c40b9fa00 Issue has been resolved Unable to publish websites https://status.macaly.com/incident/748043 Mon, 20 Oct 2025 20:00:00 -0000 https://status.macaly.com/incident/748043#4d03d05c3bb1589f60bf4063cad93460df24f490d7b7c59f38b11792fef14b2c Publishing new websites was failing on Oct 20, 2025 - 20:00 UTC - we were affected by the ongoing provider downtime Landing Page recovered https://status.macaly.com/ Mon, 20 Oct 2025 09:20:13 +0000 https://status.macaly.com/#90ed6a35057bf4a633082bbb21033a75554d0df6eb7452c756caee3a8b475270 Landing Page recovered Landing Page went down https://status.macaly.com/ Mon, 20 Oct 2025 07:50:37 +0000 https://status.macaly.com/#90ed6a35057bf4a633082bbb21033a75554d0df6eb7452c756caee3a8b475270 Landing Page went down Deployment authentication issue https://status.macaly.com/incident/728541 Mon, 22 Sep 2025 09:48:00 -0000 https://status.macaly.com/incident/728541#60f3bba9870d76e233193c4233f3bc1635ab4fc4e4b1779a889d52683dd33621 The deployment authentication issue is now fixed. We're working on fixing the issue retrospectively for all the affected websites. Deployment authentication issue https://status.macaly.com/incident/728541 Mon, 22 Sep 2025 08:42:00 -0000 https://status.macaly.com/incident/728541#119b3e27df5284138cd8e4068983622a33c42e658799bfc4c4bb71ec7ef78378 When you deploy a new project, it's not public by default and requires Vercel authorization. This can be fixed by changing the deployment domain. We're working on a fix Macaly preview stability issues https://status.macaly.com/incident/625575 Tue, 05 Aug 2025 14:27:00 -0000 https://status.macaly.com/incident/625575#78ffdaa881acbc311e4382100b4a3bc46310cc3e00eb24c8979f7d9355053426 Macaly previews are stable since Aug 5th! Macaly preview stability issues https://status.macaly.com/incident/625575 Tue, 29 Jul 2025 20:49:00 -0000 https://status.macaly.com/incident/625575#d171a296bc69011b7e2c809496700c663be09b540c095c1a8e2763198f37208c We see the stability improved since the changes made on Friday, we're monitoring the situation Issue with previews and AI Chat https://status.macaly.com/incident/626529 Sun, 27 Jul 2025 07:30:00 -0000 https://status.macaly.com/incident/626529#9e2d33720d464782ed1fd20a0f48317d442eb88b43643fa4bc9800440f5d4108 We identified an issue and implemeted a fix, monitoring... Issue with previews and AI Chat https://status.macaly.com/incident/626529 Sun, 27 Jul 2025 07:17:00 -0000 https://status.macaly.com/incident/626529#ea3c38b9240234a6a550295eccef35ded25b96a024bd9b4d8ccf85b42726cf29 Hey we're currently seeing an issue with our Chat and previews, investigating Macaly preview stability issues https://status.macaly.com/incident/625575 Fri, 25 Jul 2025 14:28:00 -0000 https://status.macaly.com/incident/625575#83f9797a3119bf88ecc64aace64c1eefefd7ddf5b8deeba7938ad132562b2617 Today, we implemented several improvements to our Previews to improve the stability. We continue to monitor the situation. Macaly preview stability issues https://status.macaly.com/incident/625575 Fri, 25 Jul 2025 07:48:00 -0000 https://status.macaly.com/incident/625575#3e829597e70db752c193f845efebd082ae9f1a4b67c1ece0d263fcce0a0e7799 We are working with the preview sandbox provider on improving the situation, sorry for the inconvenience! Macaly preview stability issues https://status.macaly.com/incident/625575 Thu, 24 Jul 2025 07:47:00 -0000 https://status.macaly.com/incident/625575#365d7d71dacf5663363203a9fb0f7f4ff11b4081fb4298994e0de6b48553a542 We are investigating elevated issues with the previews (right side of macaly) where it takes several minutes to load or time out with a server error for some of our users. This doesn't affect published websites, but can be frustrating when doing changes. Broad cloud provider issues https://status.macaly.com/incident/601906 Thu, 12 Jun 2025 20:29:00 -0000 https://status.macaly.com/incident/601906#5ea4a16e9105bcaa736a317954631c43a71f807e51eb8b383190b4a5f1a614e8 It seems like both Anthropic and our cloud provider for website previews have recovered! We continue to monitor the situation Broad cloud provider issues https://status.macaly.com/incident/601906 Thu, 12 Jun 2025 20:29:00 -0000 https://status.macaly.com/incident/601906#5ea4a16e9105bcaa736a317954631c43a71f807e51eb8b383190b4a5f1a614e8 It seems like both Anthropic and our cloud provider for website previews have recovered! We continue to monitor the situation Broad cloud provider issues https://status.macaly.com/incident/601906 Thu, 12 Jun 2025 20:05:00 -0000 https://status.macaly.com/incident/601906#ac2f50f30c3abf98dc314f412f90eaee5464a5d0b9f10d9a7377b939f73d1910 Anthropic is still affected and chat preview doesn't load - we're investigating possible workarounds. Sorry for the inconvenience! Broad cloud provider issues https://status.macaly.com/incident/601906 Thu, 12 Jun 2025 20:05:00 -0000 https://status.macaly.com/incident/601906#ac2f50f30c3abf98dc314f412f90eaee5464a5d0b9f10d9a7377b939f73d1910 Anthropic is still affected and chat preview doesn't load - we're investigating possible workarounds. Sorry for the inconvenience! Broad cloud provider issues https://status.macaly.com/incident/601906 Thu, 12 Jun 2025 19:16:00 -0000 https://status.macaly.com/incident/601906#0f0fff5ff28e126e9dd87bc5191b9f26bf15964338f168132600570bcc468d3e Our AI provider (Anthropic) is affected our as well - sending messages will not work right now! We don't charge for failed messages. Sorry for the inconvenience Broad cloud provider issues https://status.macaly.com/incident/601906 Thu, 12 Jun 2025 19:16:00 -0000 https://status.macaly.com/incident/601906#0f0fff5ff28e126e9dd87bc5191b9f26bf15964338f168132600570bcc468d3e Our AI provider (Anthropic) is affected our as well - sending messages will not work right now! We don't charge for failed messages. Sorry for the inconvenience Broad cloud provider issues https://status.macaly.com/incident/601906 Thu, 12 Jun 2025 18:40:00 -0000 https://status.macaly.com/incident/601906#6628e467d0cc7025af342640b8866713ce27165bd24fed52e70fa5554b07a8d1 There is a global internet / cloud provider issues including Cloudflare which affects our sandbox provider - this can prevent your websites to load inside Macaly (right side when chatting with macaly on desktop / preview tab on mobile). We're investigating. Published websites should not be affected as far as we know. Broad cloud provider issues https://status.macaly.com/incident/601906 Thu, 12 Jun 2025 18:40:00 -0000 https://status.macaly.com/incident/601906#6628e467d0cc7025af342640b8866713ce27165bd24fed52e70fa5554b07a8d1 There is a global internet / cloud provider issues including Cloudflare which affects our sandbox provider - this can prevent your websites to load inside Macaly (right side when chatting with macaly on desktop / preview tab on mobile). We're investigating. Published websites should not be affected as far as we know.